Operations Manager

Job Description

Job Title: Operations Manager, Ne Nepal

Location: Kathmandu, Nepal

Reports to: Co-Founders

Summary:

We're looking for a dedicated and experienced Head of Operations to join our team in Kathmandu, Nepal. In this key leadership role, you'll work directly with our co-founders to lead and grow all aspects of our business. If you have a passion for ethical fashion and an ability for managing diverse teams, this could be the perfect fit for you.

Key Responsibility

This is a hands-on role where you'll oversee everything from our day-to-day operations. Your main responsibilities will include:

• Manage teams, including operation, and inventory, making sure they're all working together efficiently.
• Work closely with our production team to ensure fair practices, coordinate production schedules, quality check of a product, sampling, product finalizing, approval of production and manage the flow of our products from the order sheet approval from our senior management to our warehouse.
• Responsible for managing all inventory processes—from receiving products to tracking stock and ensuring our warehouse is organized. 
• Oversee order fulfillment, including packaging and coordinating with both domestic and international shipping partners.
• Oversee all our stores. This includes visiting our main stores weekly and our partner stores monthly to check on operations, ensure visual standards are met, and conduct a monthly stock check.
• Responsible for developing and implementing our pricing strategy, ensuring our products are competitively priced while maintaining profitability and reflecting our brand's values.
• Representative, building and maintaining gaps and strong relationships with everyone from our artisans to our customers and from senior management to employees vice versa.

Key Requirements

• Bachelor’s degree in a business-related field. An MBA is a plus.
• At least 3 years in a senior management position, with experience managing operation and production departments.
• Strong leadership, communication, and problem-solving skills. 
• Knowledgeable about production, inventory, retail, and pricing strategy.
• Ability to develop and execute effective communications and inspire a team to achieve ambitious goals.
• Genuinely passionate about our mission of supporting artisans and promoting ethical fashion.
• Bonus points if you have:
• Experience in Nepal's retail and fashion industry.
• Knowledge of local business practices and regulations.
• Fluency in both Nepali and English.

If you're ready to make a significant impact and help us grow our brand, we'd love to hear from you.