Customer Service Representative
- Industry Other
- Category Call Center
- Location Kathmandu, Nepal
- Expiry date Aug 18, 2025 (7 days left)
Job Description
Company Description
Kalash Services Pvt. Ltd. is a state of art call center based in Lalitpur, Nepal, started with an International standard of call center operations in Nepal. Kalash incorporates best practices of call center and BPO operations with facilities, amenities and technology as desired by the customer. Kalash provides inbound, outbound voice services as well as non-voice services of back-office, social media, data entry etc.
Role Description
This is a full-time, on-site role for a Customer Service Representative located in Naxal, Nepal. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction. They will also manage customer support channels, provide accurate information about products and services, and maintain a high level of customer experience.
Shift: 6 AM- 2 AM ( Morning Shift)
Must be Flexible
Location: Dhumbarahi Height, Kathamndu
No of Requirements: 5
Qualifications
- Proficiency in Customer Service, Customer Support, and Customer Satisfaction
- Must be technical Background
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work effectively in a team and independently
- Prior experience in Customer Service representative is a plus
- Bachelor's degree in a related field preferred
- Fresher can Apply
- Vehicles will be plus points
