Sales & Marketing Manager

Job Description

Company Description

Nestled at the gateway to the majestic Himalayas, Annapurna Mountain Resort – The Centara Collection is an upcoming 5-star boutique resort located in the serene hills of Kaskikot, Pokhara. Managed by Centara Hotels & Resorts, a renowned international hospitality brand, the resort blends world-class service with the charm and tranquility of Nepal’s natural beauty. Designed to offer an elevated and immersive experience, the resort features thoughtfully curated accommodations, panoramic mountain views, and bespoke guest services—setting the stage for an unforgettable experience at every turn.

Role Description

This is a full-time role for a Sales & Marketing Manager located in Kathmandu. The Sales & Marketing Manager will be responsible for developing and executing sales strategies, managing marketing campaigns, overseeing advertising efforts, and enhancing the resort's online presence. Additional tasks include conducting market research, developing partnerships, and ensuring guest satisfaction through personalized service and responsiveness to feedback.

Job Description

• Proficiency in Market Research and Data Analysis
• Strong Communication, Negotiation, and Presentation skills
• Implements all sales action plans relating to his/her geographical area of responsibility.
• Plans sales call activities under the direct approval of GM to major marketing areas, calling on existing and potential accounts within their specific areas.
• Provides information on changing market conditions, including trends in the competitive market. Arranges and accompanies client’s onsite inspection tours.
•  Aims to achieve sales objectives and goals to generate maximum high yield in accordance with the specific sales action plan.
• Develops sales coverage of the Corporate Segment, Government and Embassies.
• Promotes and distributes promotions to targeted accounts.
• Provides feedback to GM on changing market conditions, including trends in the competition.
• Maintains good contact with existing customers.
• Puts into practice all training received, relating to job knowledge and skills and the hotel's culture.
• Keeps up with what competitors are doing in the marketplace, always ensuring the hotel’s competitiveness.
• Maintains a strong working relation and makes use of Sales Agents expertise to maximize the sales force and sales coverage in their area of market responsibility. 

Qualifications

• Experience in Sales Strategies, Business Development, and Client Relationship Management
• Proven 5 years experience in Sales Management and Account Management
• Strong understanding of market analysis and sales forecasting
• Excellent communication, negotiation, and presentation skills
• Ability to lead, mentor and develop a sales team 
• Familiarity with the hospitality industry and customer service best practices
• Proficiency in CRM software and MS Office suite
• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field
• Fluency in English; knowledge of additional languages is a plus