Quality Assurance Analyst
- Industry Other
- Category Business Analyst & Project Management
- Location Kathmandu, Nepal
- Expiry date Aug 07, 2025 (6 days left)
Job Description
Job Title: Quality Assurance Analyst
Industry: IT-Software / Software Services
No. of Vacancy: 2
Job Type: Full Time
Location: Kalopul, Kathmandu (Onsite)
Roles and Responsibilities
- Conduct Transaction Quality Audits
- Provide Feedbacks and suggestions for improvement
- Publish Dashboards at defined intervals
- Drive Quality and process improvement initiatives
- Data Analysis - Strong Analytical skills with an ability to draw conclusions from data (Error Analysis and Root Cause Analysis for process deviations)
- Provide data inputs to internal stakeholders
- Flexibility and Availability for any ad-hoc business requirement
- Ensure Confidentiality, Availability and Integrity of Data
Key Deliverables (KRA Measure)
- Establish controls on Transaction Processing aiming for a Zero Defect Output
- Report and Publish Transaction Quality Metrics
- Providing coaching and feedback on QA findings
- Provide Feedback and suggestions for improvement
- GAP Analysis & Controls
- Adherence & record maintenance to Tech M QMS Requirements
- Continuous Focus and Drive to meet and exceed SLAs
- Carry out Quality Initiatives
Applicant’s Specifications & Qualification:
- Excellent verbal and written communication (English) in an international process
- Candidate must be college or vocational school graduates or possess comparable work experience
- The candidate should have excellent problem solving capabilities and lateral thinking skills
- Knowledge of usage of MS tools-Intermediate level (Excel, word, PowerPoint)
- Knowledge of Quality audit and Evaluation function (Preferred if possible)
- Strong Customer Service approach/Orientations
- Coaching and objection handling skills
- Good analytical approach
- Ability to handle pressure and a natural go getter
- Understanding of Tools such as Kaizen, 7 QC tools would be an added advantage Willingness to work in any shift.
Why Join Us
- Competitive salary with performance-based growth
- Opportunity to work on impactful projects used globally
- Collaborative and inclusive team culture
- Access to modern tools and up-to-date tech stack
To Apply:
Please send your CV and a brief cover letter explaining your suitability for the role to [email protected]
