Digital Marketing Specialist
- Industry Other
- Category Digital Marketing
- Location Kathmandu, Nepal
- Expiry date Jul 31, 2025 (Expires Today)
Job Description
Company DescriptionFailureGG is a top destination for purchasing gift cards, in-game top-up, and CD keys. We specialize in Web3 and cryptocurrency payments, offering competitive wholesale prices. As a rapidly growing company, we are committed to providing unparalleled customer service and unique, innovative payment solutions.
This is a full-time on-site role for a Customer Service Representative located in Manila. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include responding to customer inquiries, resolving issues, and maintaining a high level of customer service through various communication channels.
- Customer Service Representatives, Customer Service, and Customer Support skills
- Experience in ensuring Customer Satisfaction and enhancing Customer Experience
- Excellent communication and interpersonal skills
- Ability to work independently and efficiently in a fast-paced environment
- Proficiency in using customer service software and tools
- Previous experience in the retail or e-commerce industry is a plus
- High school diploma or equivalent; additional qualifications will be advantageous
