Receptionist

  • Industry Other
  • Category Hospitality
  • Location Kathmandu, Nepal
  • Expiry date Jul 30, 2025 (Expired)
Job Description
About The Opportunity

Join a dynamic service-oriented firm specializing in administrative support and client service excellence in Nepal. Operating in a vibrant, on-site environment, our organization is dedicated to creating a positive first impression and enhancing communication with every interaction. We are seeking a skilled front desk professional who embodies warmth, attentiveness, and efficiency to uphold our reputation in an evolving industry.

Role & Responsibilities

  • Welcome and assist all guests and gym members with a warm, professional approach
  • Handle registrations, bookings, log books and locker/key handovers efficiently
  • Respond to phone calls, emails, and guest inquiries courteously and promptly
  • Maintain the front desk and guest areas in a clean, organized, and professional manner
  • Coordinate daily checklist with area attendant and update Manager
  • Track and manage daily usage of towels, amenities, and other inventories
  • Communicate with internal departments (Housekeeping, Spa, Engineering) for smooth Operations
  • Upsell services such as memberships or spa treatments
  • Ensure guest satisfaction and handle feedback or concerns professionally
  • Maintain confidentiality and data accuracy in all tasks
  • Carry out any additional tasks or instructions given by the manager as and when required
  • Support overall smooth functioning of the gym and wet areas, with flexibility and a team first approach

Must-Have

Skills & Qualifications

  • Minimum 2–3 years of prior receptionist/front desk experience is mandatory – we are not looking to train from the very beginning
  • Should be fluent in English (both spoken and listening)
  • Must be presentable, polite, and guest-friendly, with a professional and service-oriented attitude
  • Basic computer skills are essential – including Excel, emails, and documentation
  • Should be able to manage inventory records and product movement
  • Knowledge of front desk software or POS systems is preferred (training will be provided for our in-house software)
  • Strong multitasking and coordination skills, especially in a hospitality environment
  • Must be comfortable with rotational shifts and team coordination

Preferred

  • Experience working in dynamic, customer-focused office environments.
  • Basic understanding of office management and administrative procedures.
  • Fluency in English and local languages to effectively interact with a diverse clientele.

Skills: communication,administrative,gym,pos systems,customer service,office,team coordination,organizational skills,english,basic,front desk management,computer skills,spa,multitasking,software,bookings,hospitality,amenities,inventory management,skills
This job has been expired on 2025-07-30
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