Customer Relationship Officer
- Industry Other
- Category Customer Service
- Location Kathmandu, Nepal
- Expiry date Sep 02, 2025 (7 days left)
Job Description
We are seeking a proactive and customer-focused Customer Relationship Officer (CRO) to join our dynamic team.Key Responsibilities
- Serve as the primary point of contact for customers
- Handle inquiries, resolve issues, and ensure a smooth customer experience
- Maintain detailed records of customer interactions
- Support sales and service teams in improving customer retention
- Provide feedback to management for service improvements
- Follow up on customer visits, test drives, and post-sale satisfaction
- Currently enrolled in a Bachelor’s program in Management
- Minimum 1 year of experience in customer service, sales, or a related field
- Strong communication and interpersonal skills
- Passion for customer satisfaction and the automobile industry
- Basic knowledge of CRM tools is a plus
