Restaurant Manager
- Industry Other
- Category Accounting
- Location Kathmandu, Nepal
- Expiry date Aug 26, 2025 (2 days left)
Job Description
Job Description:
- Coordinate daily Front of the House and Back of the House restaurant operations;
- Deliver superior service and maximize customer satisfaction;
- Respond efficiently and accurately to customer complaints;
- Regularly review product quality and research new vendors;
- Organize and supervise shifts;
- Appraise staff performance and provide feedback to improve productivity;
- Estimate future needs for goods, kitchen utensils and cleaning products;
- Ensure compliance with sanitation and safety regulations;
- Manage restaurant’s good image and suggest ways to improve it;
- Control operational costs and identify measures to cut waste;
- Create detailed reports on weekly, monthly and annual revenues and expenses;
- Promote the brand in the local community through word-of-mouth and restaurant events;
- Recommend ways to reach a broader audience (e.g. discounts and social media ads);
- Train new and current employees on proper customer service practices;
- Implement policies and protocols that will maintain future restaurant operations.
Basic Requirements:
- Bachelor’s degree in Hospitality Management
- Proven experience in restaurant or hospitality management.
- Strong leadership and team management skills.
- Excellent communication and customer service orientation.
- Knowledge of food safety, hygiene, and sanitation standards.
- Financial literacy with experience in budgeting, sales tracking, and cost control.
- Ability to manage both Front of the House (FOH) and Back of the House (BOH) operations.
- Flexibility to work evenings, weekends, and holidays.
