Admission Counsellor

Job Description

Position: Admissions Counsellor

Business Unit: upGrad Study Abroad

Location: Nepal

Work Type: Full-time (6-day work week)

Experience Required: Minimum 2 years in EdTech Sales (Study Abroad experience preferred)

Job Scope

As an Admissions Counsellor at upGrad Study Abroad, you will play a pivotal role in guiding prospective students through their journey toward studying overseas. This role demands strong consultative sales skills, a deep understanding of the higher education landscape, and the ability to build long-term trust with learners. You will work closely with leads to understand their goals, provide expert guidance, and convert interest into successful enrolments.

Key Responsibilities

• Act as a trusted mentor and advisor to prospective learners exploring study abroad opportunities.
• Counsel students on their career paths and how upGrad’s global education programs can accelerate their aspirations.
• Manage and achieve weekly enrolment, revenue, and collection targets.
• Effectively communicate the value proposition and learning outcomes of upGrad’s online/blended study abroad programs.
• Own the complete sales lifecycle, including outreach (phone/video), product demonstrations, sales closing, and post-sales engagement.
• Maintain detailed and updated records of all lead interactions within the CRM system.

Basic Eligibility Criteria

• Minimum 2 years of EdTech sales experience; prior experience in the study abroad sector is a strong plus.
• At least 1 year of stability in the current or previous role.
• Graduate degree (minimum); higher qualifications are a plus.
• Strong track record of consistently meeting or exceeding sales targets.
• Willingness to work in a fast-paced 6-day work environment.
• Excellent English communication skills (both verbal and written).
• Proven ability to build rapport and trust with learners.
• Patient, empathetic, and solution-oriented approach to counselling.

Key Skills

• Strong verbal communication and interpersonal skills
• Ability to connect with and motivate learners
• Persuasive presentation and consultative selling skills
• Working knowledge of MS Office and CRM tools

Why Join upGrad?

• Global Reach: Be part of a company that has transformed the lives of 10M+ learners across 70+ countries, with 25 global offices and a 5,100+ team.
• Award-Winning Legacy: Recognized as the No.1 Startup by LinkedIn (2018–2020) and featured in ET Best Education Brands and GSV Global EdTech 50.
• Career Growth: Work in a high-performance, fast-paced, and purpose-driven environment with unmatched opportunities for personal and professional development.