Ticketing Officer
- Industry Other
- Category Accounting
- Location Kathmandu, Nepal
- Expiry date Aug 15, 2025 (4 days left)
Job Description
Position Overview:
The Reservation Officer is responsible for handling all reservation inquiries and bookings, ensuring accuracy, handling flight reservations, ticket issuance, re-issuance, cancellations efficiency, and a high level of customer service. This role plays a vital part in maximising occupancy, revenue, and guest satisfaction by managing reservations through Amadeus and other communication channels.
Key Responsibilities:
· Handle travel reservations, including flights, hotels, tours, visas, insurance and transportation for clients.
· Respond to customer inquiries via phone, email, or in person, providing accurate and timely information.
· Process bookings, confirmations, cancellations, and modifications efficiently.
· Maintain an up-to-date database of clients, bookings, and travel itineraries.
· Keep up-to-date record of daily sales and transactions
· Provide clients with accurate fare quotations, schedules, and seat availability.
Qualifications & Skills:
- Bachelor’s degree in Travel & Tourism, Hospitality, or a related field (preferred).
- 1–2 years of experience in flight reservations and ticketing.
- Proficiency in Amadeus GDS system (mandatory).
- Strong communication skills (written & verbal).
- Attention to detail and accuracy in bookings.
Why Work With Us?
- Reputable and established brand in the travel and hospitality industry.
- Clear opportunities for career growth and advancement.
- Supportive and collaborative team environment.
- Access to regular training and skill development programs.
- Exposure to diverse travel and reservation operations.
- Competitive salary and employee benefits.
- Healthy work-life balance with structured schedules.
Interested and qualified candidates are invited to apply with their updated CV.
