Counselor New Zealand
- Industry Other
- Category Education
- Location Kathmandu, Nepal
- Expiry date Aug 06, 2025 (6 days left)
Job Description
VACANCY ANNOUNCEMENTPosition Title: Counselor (New Zealand)
Location: Bagbazar, Kathmandu
Organization: Kangaroo Education Foundation (KEF)
Email: [email protected]
About The Organization
Kangaroo Education Foundation (KEF), established in 2007, is a leading educational consultancy in Nepal with over 19 years of experience in student counseling, test preparation, and international student recruitment. With a network of 10+ offices in Nepal and Australia, KEF aims to bridge global academic opportunities with the ambitions of aspiring students.
Position Overview
The Counselor (New Zealand) will be part of the Student Service Department and report directly to the Destination Manager. This role is responsible for delivering expert counseling services to students interested in studying in New Zealand. The ideal candidate will support students through the entire process, from inquiry to visa application, ensuring accurate information, exceptional service, and successful placement.
Key Responsibilities
Student Counseling and Guidance
- Counsel students on university/career options, course selection, visa requirements, and financial planning.
- Guide students in selecting appropriate programs and institutions in New Zealand.
- Advise on supporting documents and application processes.
- Assist with document verification, application submissions, and visa preparation.
- Collaborate with Documentation Officers to ensure complete and error-free applications.
- Deliver excellent customer service throughout the counseling journey.
- Respond to queries professionally and resolve student concerns promptly.
- Work closely with Destination Managers and the counseling team across destinations.
- Offer alternative options for students whose profiles may not match New Zealand entry criteria.
- Promote cross-functional cooperation to maintain high student satisfaction.
- Track counseling outcomes and student placements.
- Maintain reports on application status and student feedback.
- Keep up with the latest New Zealand education policies, visa changes, and institutional updates.
- Participate in internal training and workshops.
- Encourage students to enroll in KEF’s test preparation classes.
- Represent KEF at fairs, workshops, and promotional events.
- Bachelor’s degree in a relevant field (Master’s degree preferred).
- Minimum 2 years of experience in student counseling or education consultancy.
- Strong knowledge of New Zealand's education system, visa process, and financial documentation.
- Excellent communication and interpersonal skills.
- Proactive, organized, and able to work under pressure.
- Proficient in MS Office tools and CRM systems.
This position is open exclusively to candidates with prior experience as a Counselor. Interested and eligible applicants are requested to send their updated CV along with a cover letter to [email protected]. Please include Application for Counselor New Zealand in the subject line of your email.
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