Inbound & Inventory Operations Team Lead

Job Responsibilities:

Supervise and manage daily Inbound and Inventory operations, ensuring completion within defined Service Level Agreements (SLAs).
Maintain Operations Excellence Score > 95%, monitored on a weekly basis.
Collaborate with cross-functional departments to enhance coordination and process efficiency.
Drive creation of staffing plans, work schedules, and lead quality/process improvement initiatives, including Change Management and Six Sigma practices.
Monitor and measure performance metrics, provide feedback, and hold team members accountable for individual and departmental performance.
Design and implement lean operational processes across the supply chain to drive efficiency.
Ensure adherence to 5S standards and lead regular process compliance audits.
Coordinate closely with the local operations team to align with company goals and targets.
Monitor key KPIs and proactively:
Track and improve Inbound and Inventory productivity.
Conduct regular cycle counts to maintain 99.99% inventory accuracy.
Maintain E2E (End-to-End) lead times.
Plan and lead monthly warehouse damage/loss reviews, and initiate actions to reduce scrap and losses.

Job Specifications

:Bachelor’s degree in a technical field from a reputed university preferred
.Strong proficiency in Microsoft Excel is mandatory
.Experience with Warehouse Management Systems (WMS) is a plus
.Minimum of 1+ year experience in logistics, supply chain, or e-commerce is preferred
.Entrepreneurial and results-driven mindset
.Strong problem-solving and analytical skills
.Ability to prioritize tasks and manage time effectively under pressure
.Highly adaptable to dynamic environments and quick changes
.Strong interpersonal and influencing skills to manage cross-functional and cross-cultural teams
.A team player with sound decision-making abilities
.Excellent communication and technical skills

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