Analyst, Lending Operations

Job Description

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Summary

Preparation of loan deed, mortgage letter and release letter for all loan clients

Support client for mortgage & release of the property. Typing skill in Nepali language is mandatory.

Process for documentation, execution of mortgage/registration, loan creation, recording of retail loans (mortgage, auto, personal, cash back OD and staff loans) using Eops, RLS, eBBS and MS office applications,

Preparation of letters such as variation letters, Halsabik letter

Process for credit information search, fee recovery, reconciliation and CIC fee payment,

Capture data in excel, in core/TP system for various reporting including credit bureau report,

Initiating Static Data Input pertaining to Opening of credit card customers in CAPS/C400 system

Process for archival and retrieval of files, securities and customer's request and release of securities.

Process for loan attribute change (interest rate amendment, cycle due day change, repayment account change, loan status change, SI, Sweep, Limit, Lien creations, amendment or deletion etc. in RLS, eBBS related to new loan booking

Process for archival and retrieval of files, securities and customer's request and release of securities.

Posting necessaries entries in RLS, eBBS or Straight2Bank,

Strategy

Use of data analysis and leverage on best-in-class market capabilities (e.g. predictive modelling, AI, digitisation, and other emerging technologies) to deliver a best-in-class onboarding experience

Business

Work closely with the Manager, Lending Onboarding to understand their requirements and implement the programme to deliver the strategy while ensuring strong controls, processes, governance and risk management for the country

Processes

Keep respective Supervisor and Manager Lending Operations advised of the regular operations of the unit.

To provide support to Retail Loans and credit card products assigned to the team.

To maintain all required controls and procedures.

To maintain a positive working relationship with personnel of other units of the department.

Continuously improve productivity and efficiency of Operations.

Prioritise business operating issues including the capability to deliver new products with control and efficiency on platforms which are consistent with core architecture. Oversee the prioritisation, design and management of significant change initiatives in the onboarding space.

Initiate to drive a balance of alignment and automation, de-coupling especially minimising dependencies that are blocking or slowing down client service through architectural changes in the onboarding journey for the country.

Key Responsibilities

People & Talent

• Support respective supervisor and Manager, Lending ops for creating a culture of operational and service excellence across the lending ops unit.
• Actively participate and support unit head in on-going training & development
  
  

Risk Management

• Keep respective Supervisor and Manager Lending Operations advised of the regular operations of the unit.
• Ensure risks and issues identified are resolved in an appropriate and timely manner
• To be the source of reference within the Business unit in facilitating and promoting the understanding of OR and compliance requirements.
  
  

Governance

• Ensure timely understanding and compliance with all the applicable regulations of the Bank, group and
  
  

country including Money Laundering prevention and CDD.

• Keep Manager Retail Lending Onboarding advised of the regular operations of the unit.
  
  

Qualifications

• Academic or Professional Education/Qualifications: Graduate at any subject and knowledge on HR policy
• Licences and Certifications/Accreditations: None
• Professional Memberships: None
• Language: English and Nepali
  
  

Skills And Experience

• Having fast Nepali typing skill
• Having knowledge and experience of mortgage deed
• MS Office applications
• MS Windows
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.