Back

Customer Service Technical Support

Industry Other
Category Human Resource Consulting
Location Kathmandu, Nepal
Expiry date Aug 23, 2025 (7 days left)

Job Description

Company Description

ABASAR NEPAL PVT.LTD has been providing human resource solutions and assisting the unemployed in our nation since 2017. Our company is dedicated to delivering exceptional services to both clients and job seekers across various fields and professions. We specialize in finding the right candidates for direct-hire, contract, or consulting positions, ensuring a perfect fit based on career objectives. Our services include HR consulting, staff outsourcing, recruitment and selection, training and development, and business process outsourcing, tailored to meet market requirements.

Role Description

This is a full-time on-site role for a Customer Service Technical Support representative, located in Kathmandu. The position involves handling customer inquiries, providing technical support, and resolving issues to ensure customer satisfaction. Responsibilities include managing customer support tickets, delivering excellent customer service, and maintaining high standards of phone etiquette and customer experience. The role requires a proactive approach to problem-solving and the ability to work collaboratively with the team.

Qualifications

Customer Support, Customer Service, and Customer Experience skills
Proficiency in Phone Etiquette and ensuring Customer Satisfaction
Excellent communication and problem-solving skills
Ability to manage and resolve customer inquiries effectively
Experience with technical support and troubleshooting is a plus
Proficiency in relevant software applications and tools
High school diploma or equivalent; additional qualifications in customer service or IT are advantageous

Apply Now Save Job