Front Office Receptionist

  • Industry Other
  • Category Other
  • Location Kathmandu, Nepal
  • Expiry date Jan 19, 2038 (4555 days left)
Job Description

Role Description

This is a full-time on-site role for a Front Office Associate at Lavie Hospitality Group located in Bouddha, Kathmandu.

As a Front Office Associate, you will be the face of our establishment, ensuring every guest feels welcomed and valued. The day-to-day tasks include ensuring smooth front desk operations while addressing guest needs.


Key Responsibilities:

  • Be the face of the hotel by warmly welcoming and assisting guests upon arrival
  • Execute check-in, check-out, and reservation processes accurately and efficiently.
  • Handle reservations, cancellations, and amendments through our booking system.
  • Respond to guest inquiries, complaints, and requests promptly and professionally.
  • Coordinate with other departments to ensure a seamless guest experience.
  • Stay updated on local attractions, events, and services to provide valuable recommendations


Qualifications:

  • Bachelor's degree in Hospitality Management, Tourism, or a related field.
  • Prior experience in front office.
  • Proficiency in MS Office, PMS systems, POS Systems and reservation software.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational skills.


Ready to launch your career in hospitality? Apply today!


To Apply:

Please submit your resume to [email protected].