Visa Support Officer

  • Industry Other
  • Category Education
  • Location Kathmandu, Nepal
  • Expiry date Jan 19, 2038 (4555 days left)
Job Description

Role Description

This is a full-time on-site role for a Visa Support Officer located in Kathmandu. The Visa Support Officer will be responsible for day-to-day tasks related to providing visa support to clients, ensuring smooth processes for visa applications, and offering technical support to resolve any issues efficiently.

  • Assist clients with inquiries about visa requirements, processes, and eligibility criteria.
  • Provide detailed guidance on various visa types and their application procedures.
  • Review and verify client documents to ensure compliance with visa application requirements.
  • Write or assist in drafting letters of intent, statements, and other supporting documents required for applications.
  • Guide clients through the documentation, submission, and follow-up process for visa applications.
  • Compile and organize supporting documents, ensuring they are complete and ready for submission.
  • Draft visa applications on behalf of clients, ensuring accuracy and completeness.
  • Maintained an organized system for physical and digital client files, ensuring efficient retrieval and tracking.
  • Maintain detailed records of client cases, track application progress, and monitor deadlines.
  • Handle sensitive client information with confidentiality and promote consultancy services to attract

potential clients.


Qualifications

  • Interpersonal Skills, Communication, and Customer Service skills
  • Analytical Skills and Technical Support abilities
  • Strong attention to detail and organizational skills
  • Previous experience in visa support or related administrative roles
  • Knowledge of immigration policies and procedures
  • Fluency in English and Nepali languages
  • Bachelor's degree in a relevant field


Interested candidates are encouraged to apply via LinkedIn or can also email at [email protected]