Customer Service Representative
- Industry Other
- Category Information Technology
- Location Kathmandu, Nepal
- Expiry date Jan 19, 2038 (4555 days left)
Job Description
Only candidates having strong ENGLISH COMMAND/Professional English are encouraged to apply. Shortlisted candidates will get a call for interview.
Job Description
- Guest Interaction via video camera.
- Assist guest to check-in & check-out process.
- Monitor CCTV & inform to hotel staff if any unusual situation identified.
- Keep an eye on the system's operation and performance from a distance to spot any problems or malfunctions.
- Take proactive measures to fix any system issues or outages to reduce interference with the check-in procedure.
- Observe privacy requirements by keeping guest information secure and confidential.
Job Specification
- Highly prioritized to those interested to work with International US based hotel remote support work.
- Fresher’s with strong English fluency and aspire to learn customer service are highly prioritized. Also, experience in hotel industry sector would be more preferred.
- Females are encouraged to apply.
- Flexible working at night shift
- Good grasp in ICT and computer literacy.
- Pleasing personality and good attitude and discipline.
- Camera friendly
- Flexible to work in Central standard time (CST) .
- Having own vehicle and license is a plus.
