Service Captain
- No. of Openings 1
- Industry Hospitality
- Category Operations
- Location Pepcikola, Kathmandu
- Job Level Junior Level
- Salary Nrs. (17,000-22,000) Monthly
- Education Level Diploma
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Jan 19, 2038 (4649 days left)
- Vehicle License no
- Skills Communication skills, Customer Service
Job Description
- Welcoming guests upon their arrival and assisting them with their seating arrangements.
- Assisting managers and organizers with planning the layout and logistics of events.
- Setting up and managing staff shifts and timetables.
- Developing and providing staff with the necessary training, including customer service and serving etiquette.
- Managing the setup of events.
- Running the floor and coordinating the food and drink service by liaising with the kitchen and service staff.
- Monitoring the inventory of supplies, equipment, and furniture.
- Tending to guests' requests, questions, and complaints.
- Ensuring that the venue and facilities remain neat and clean.
- Ensuring that all applicable safety regulations are communicated and adhered to.
Job Specification
- Good customer interaction
- Upselling skills
- Handle customers effectively
- Good knowledge of food and drinks
- Have previous experince of handing high flow outlets
- Fast and efficient and able to lead other staff when required
