Assistant Manager Front Office
- Industry Other
- Category IT&Telecommunication
- Location Kathmandu, Nepal
- Expiry date Aug 20, 2025 (6 days left)
Job Description
Company Description
Located in the vibrant heart of Kathmandu, Hotel Yak & Yeti is a symbol of sophistication, heritage, and elegance. Situated at Durbar Marg, this iconic five-star retreat is minutes away from the city's finest shops, restaurants, and cultural landmarks. Established in 1977 as Nepal’s first five-star hotel, it now features 241 rooms, blending modern amenities with the grandeur of the historic Lal Durbar Palace. The hotel offers a rich tapestry of rare artifacts, intricate artworks, and traditionally crafted details, complemented by warm smiles and impeccable hospitality.
Role Description
This is a full-time on-site role based in Kathmandu for an Assistant Manager Front Office. The Assistant Manager Front Office will oversee daily front office operations, ensuring excellent customer service and satisfaction. Responsibilities include managing front office staff, handling guest inquiries and complaints, coordinating with other departments, and maintaining an efficient administrative workflow. The Assistant Manager will also monitor room availability, reservations, and special requests.
Qualifications
- Office Administration and Front Office management skills
- Customer Service and Customer Satisfaction skills
- Excellent Communication skills
- Strong organizational and multitasking abilities
- Bachelor's degree in Hotel / Hospitality Management or related field preferred
- Proficiency in IDS Property Management System
- Minimum of 4–5 years’ experience in a similar role within the hospitality industry
