Hospitality Manager

  • Industry Other
  • Category Education
  • Location Bāgmatī, Nepal
  • Expiry date Aug 16, 2025 (5 days left)
Job Description
Company Description

At Enlighten, we believe that education is about empowerment. Our mission is to bridge the gap between traditional education and real-world employability by equipping individuals with industry-relevant skills and personal development tools. We offer hands-on training in various fields, including technical and trade skills, IT and digital literacy, business and entrepreneurship, barista and cooking skills, soft skills, and career readiness. Our programs are designed to be accessible, practical, and job-focused, preparing learners for sustainable employment and lifelong success. We are dedicated to transforming lives through skills training and building a resilient, future-ready workforce.

Role Description

This is a full-time, on-site role located in Bāgmatī, Nepal for a Hospitality Manager. The Hospitality Manager will oversee daily operations, ensuring excellence in customer service and hospitality standards. Responsibilities include managing food and beverage services, training staff, maintaining high levels of customer satisfaction, and coordinating with different departments to deliver exceptional service. The role involves recruiting, hiring, and scheduling staff, as well as handling customer complaints and ensuring compliance with health and safety regulations.

Qualifications
  • Strong Communication and Customer Service skills
  • Experience in the Food & Beverage and Hospitality industries
  • Ability to train and manage staff effectively
  • Excellent organizational and problem-solving skills
  • Proven leadership and supervisory skills
  • Relevant hospitality management experience is beneficial
  • Bachelor's degree in Hospitality Management, Business, or related field is preferred
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously