Operations Manager
- Industry Other
- Category Operations
- Location Lalitpur District, Nepal
- Expiry date Aug 14, 2025 (1 day left)
Job Description
About UsAward Global, established in 2005, operates as a dynamic group with offices in Australia, China, and the Philippines. We offer integrated services including real estate development and sales, property management, financial services, and international remittance. With over 19 years of expertise, our corporate philosophy of "Integrity-Based, Diligence-Oriented" has driven the expansion to 24 branches in cities like Sydney, Melbourne, and Brisbane, serving clients across Australia and New Zealand.
We are a leading entity in the mortgage broking sector, boasting cumulative settlements exceeding $20 billion. Our focus is on quality customer service and operational excellence to facilitate property acquisition and settlement for our clients.
Role
We are inviting applications for the position of Operations Manager, tasked with the oversight of daily operations ensuring efficiency, enhanced team output, and superior client satisfaction.
Key Responsibilities
- Formulate and implement operational strategies and efficiency-improvement initiatives.
- Oversee daily office operations and ensure compliance in real estate transaction processes.
- Coordinate between sales teams and support departments, optimizing customer service workflows.
- Maintain and enhance IT systems and digital tools, monitor KPIs, and prepare operational performance reports.
- Ensure adherence to industry regulations and effective vendor and procurement management.
- 5+ years of operations management experience, preferably in real estate.
- Extensive knowledge of real estate transaction processes, excellent leadership, and team management skills.
- Proficiency with CRM systems such as Property Base and Rex.
- Exceptional organizational aptitude and a problem-solving mindset.
- A Bachelor's degree in Business Administration or a related field.
- Familiarity with Chinese industry and culture is advantageous.
- Opportunity to do meaningful work with competitive remuneration.
- Comprehensive health coverage and avenues for personal growth.
- Participation in team-building activities and flexible working conditions.
