Jr. Customer Service Representative
- Industry Other
- Category IT&Telecommunication
- Location Kathmandu, Nepal
- Expiry date Jan 19, 2038 (4555 days left)
Job Description
Company Description
WoM Holdings based in Thapathali, Kathmandu, is dedicated to empowering businesses of all sizes to grow and succeed. Whether it's a family-owned business or a large corporation, we are committed to supporting their growth and success.
Role Description
WoM Holdings is hiring on behalf of its client, Saubhagya Ghar Pvt. Ltd. which is a construction company for the position of Customer Service Representative( CSR ). This is a full-time, on-site role based in Thapathali, Kathmandu. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing an excellent customer experience on a daily
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service skills
- Experience in enhancing Customer Experience
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to work effectively in a team environment
- Fluency in multiple languages is a plus
- Prior experience in a similar role is preferred
