Call Agent with IT Background
- Industry Other
- Category IT&Telecommunication
- Location Pokhara, Nepal
- Expiry date Jan 19, 2038 (4555 days left)
Job Description
We only accept IT Students.
Starting Salary: 15,000 to 25,000
Time: Night Shift
Company Description
Do you want a team from your new Brand? We help you create your remote team to develop your Brand at one of the lowest possible operation costs. Most teammates are from Nepal.
Role Description
This is a full-time hybrid role as a Call Agent with IT Background at Brand Builder in Pokhara, with flexibility for some remote work. The role involves handling inbound and outbound calls, providing technical assistance, troubleshooting IT issues, and ensuring customer satisfaction.
Qualifications
- Strong communication skills
- Technical proficiency in IT systems and troubleshooting
- Experience in customer service or call center roles
- Ability to work both independently and as part of a team
- Attention to detail and problem-solving skills
- Knowledge of CRM software and ticketing systems
- High school diploma or equivalent; additional certifications are a plus
