Customer Service Representative

Job Description

Designation: Business Development/Sales Assistant Officer

Location: Baneswor, Kathmandu

Type: Full-time, On-site

Reports to: Sales Department

Responsibilities:

·       Develop growth strategies and plans to expand business opportunities.

·       Manage and maintain relationships with existing clients to ensure satisfaction and retention.

·       Increase client base through proactive outreach and networking efforts.

·       Prepare and present persuasive business proposals to potential clients.

·       Negotiate effectively with stakeholders to secure favorable deals and partnerships.

·       Identify and assess business strengths and customer needs to tailor solutions accordingly.

·       Research market trends and opportunities to identify viable income streams.

·       Stay up to date with industry developments and business trends.

·       Draft, review, and negotiate contracts to ensure favorable terms for the company.

·       Monitor and report on successes, as well as areas needing improvement.

Required Knowledge, Skills, and Abilities:

·       Analyze customer feedback data to gauge satisfaction and drive improvements.

·       Recruit, train, and guide business development staff.

·       Develop annual sales quotas for regions based on forecasted profit plans.

·       Strong analytical and interpersonal skills.

·       Proficiency in computer skills (Email, Internet, MS Word, MS Excel, MS PowerPoint, etc.).

·       Experience in designing and implementing business development strategies.

·       Ability to work under tight deadlines and deliver results on time.

·       Proficient in conflict resolution.

·       Self-motivated with the ability to motivate a team.

·       Experience in meeting and exceeding sales targets.

·       Excellent communication and convincing skills.

·       Ability to lead high-level meetings and teams.

·       Service-oriented with a strong business acumen.

·       Customer-centric approach.

Expectations

·       Education Level: BBS, BBA, BIM or relevant.

·       Experience Required: Minimum 1-2 years in sales or Business Department.

·       Freshers with sales enthusiasm are also welcomed.

Benefits:

·       Sales incentives: Additional incentives based on meeting or exceeding sales targets.

·       Daily free lunch, tea/coffee provided.

·       Reimbursement of fuel expenses for business-related travel.

Please note that only shortlisted candidates will be called for the interview. This job description is subject to change based on the company's requirements and evolving industry standards.

Interested candidates are invited to submit their applications via email to [email protected] or through WhatsApp/Viber at +60 17-334 1021/ +977 9843667574. Alternatively, connect with us on LinkedIn: https://www.linkedin.com/in/anush-lamsal-736862164/

We believe in equal opportunity. We celebrate diversity and are committed to creating an inclusive environment for all employees.