Product Coordinator

Job Description

Company Description

Fonepay connects Banking and Financial Institutions, Digital Wallets, Consumers, and Merchants in its interoperable network and facilitates various Person-to-Person (P2P) and Person-to-Merchant (P2M) payments and offers other services aligning with instant, easy and convenient money movement. This interoperable network connects over 60+ partners with over 20mn + registered customers and 1.7mn + merchants in Nepal. Fonepay QR is EMV compliant, which is the most widely accepted standard for QR payments.

Responsibilities:

• Assist Product Manager throughout all product phases — ideation, development, testing, launch, and post-launch support.
• Serve as a liaison between product, engineering, design, QA, marketing, sales, and support teams to ensure alignment and timely execution. 
• Regularly update product backlogs, user stories, and related documentation in tools like Jira or Confluence, ensuring clarity and completeness.
• Track ongoing tasks, highlight bottlenecks, follow up on pending actions, and ensure smooth workflow within sprints or development cycles
• Schedule and document meetings such as stand-ups, sprint planning, retrospectives, and product reviews. Share clear notes and action points
• Support release management by aligning with QA, DevOps, and stakeholders for testing, deployment, documentation, and Go-Live readiness
• Gather, organize, and analyze user feedback, support tickets, and usage data to support product enhancement decisions
• Help the product team stay informed with research on market trends, competitor features, and user behavior insights
• Generate weekly/monthly reports on feature progress, KPIs, and team velocity to assist Product Managers in tracking performance
• Coordinate with internal teams (like support, operations, and training) to prepare documentation, training materials, and knowledge sharing for new releases

Requirement: 

• Education: Bachelor’s in Computer Science or any relevant field
• Prior Years of Experience required: 3 years

Required Technical Skills:

• Agile Methodologies
• Agile Development Practices 
• Knowledge of any kind of Product Management Tools like Figma, Miro etc.  
• Knowledge of any kind of Project management Tools like Jira, Trello, Zoho, etc. 
• Basic Programming Knowledge 
• Familiarity with Development Tools such as version control systems (e.g., Git), issue tracking tools, etc. 
• Understanding of Technical Debt 
• Database Concepts 
• API Understanding 
• Web Technologies 
• Cybersecurity Awareness 

Required Behavioral Skills:

• Strong Interpersonal Skills
• Problem-Solving Mindset, Analytical Thinking, Conflict Resolution
• Curiosity & Learning Attitude
• Time Management

Why Join Us?

• A stellar opportunity to work with the rising company
• The amazing and passionate young team, beautiful office space
• The trust of the biggest FinTech company.
• One-of-a-kind company culture and growth opportunities to accelerate your career progression
• Company-provided lunch facility

Interested candidates are requested to apply before 31st August, 2025.