Front desk officer
- Industry Other
- Category Hospitality
- Location Kathmandu, Nepal
- Expiry date Aug 15, 2025 (Expires Today)
Job Description
Role Description
This is a full-time on-site role for a Front Desk Officer located in Bishalnagar, Kathmandu. The Front Desk Officer will be responsible for welcoming and directing visitors, managing phone and email communication, and maintaining front desk security and cleanliness. Additionally, the Front Desk Officer will assist with administrative tasks such as scheduling appointments, maintaining records, and handling office supplies.
Qualifications
- Strong Interpersonal Skills, Customer Service skills
- Proficiency in Receptionist Duties, Office Administration
- Experience handling Office Equipment
- Excellent communication and organizational skills
- Professional demeanor and appearance
- Ability to multitask and prioritize tasks effectively
- Relevant experience in a similar role is a plus
- High school diploma or equivalent; additional qualifications will be advantageous
Front Desk officer Responsibilities:
- Answer and direct phone calls in a polite and friendly manner
- Take messages and communicate to appropriate employees.
- Greet visitors and escort them to the appropriate office or person as required.
- Respond to visitor’s questions professionally and courteously.
- Maintain reception area and all common areas in a clean and tidy manner.
- Inspecting daily cleaning checklist and ensuring to make it done.
- Take inventory of stationery supplies and restock as needed.
- Provide basic and accurate information in-person and via phone/email.
Ensure all customer interactions are conducted with a high level of professionalism and service orientation
