Outbound Sales Specialist
- No. of Openings 5
- Industry Business Process Outsourcing (BPO)
- Category BPO/Call Center
- Location Lazimpat, RB Tower, 6th Floor, Kathmandu, Kathmandu District
- Job Level Junior Level
- Salary Nrs. (20,000.00) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Jan 19, 2038 (4649 days left)
- Vehicle License Preferred
- Two/Four Wheeler Require Two-wheeler
- Skills Sales, Communication skills, Interpersonal, Time Management, Negotiation
Job Description
- Client Engagement Excellence: Initiate contact with Australian clients to showcase and champion government-subsidized products effectively.
- Efficient Call Management: Skillfully manage a high volume of outbound calls.
- Clear and Professional Communication: Adhere to standardized scripts to maintain clarity and professionalism in all customer interactions.
- Comprehensive Customer Support: Proactively identify customer needs, conduct thorough research, and provide tailored solutions and alternatives with precision.
- Opportunity Identification: Spot and capitalize on opportunities to recommend supplementary products, enhancing customer value and satisfaction.
- Strengthened Relationships: Foster enduring relationships by consistently delivering exceptional service and personalized attention.
- Meticulous Record-Keeping: Maintain accurate and organized documentation of all customer interactions within the call center database.
- Continuous Development: Commit to ongoing education and training to enhance knowledge base and optimize performance continually.
- Goal Attainment: Strive to achieve and exceed both individual and team performance targets, ensuring consistent success.
Job Specification
- Language Proficiency: Must be fluent in English, demonstrating excellent verbal and written communication skills.
- Transportation: Reliable personal transportation to commute to and from work.
- Schedule Flexibility: Comfortable with the specified working hours and days.
Why Join Us?
- Working Days: Enjoy a structured schedule with 6 working days per week (Monday to Saturday).
- Working Hours:
- Monday to Friday: 06:00 AM - 02:00 PM NST, including a 45-minute break (non-negotiable).
- Saturday: 06:00 AM - 12:00 PM NST, including a 30-minute break (non-negotiable).
- Empowerment and Inclusion: We highly encourage female candidates to apply, supporting diversity and inclusion in our workplace.
- Skill Development: A great opportunity for those preparing for the IELTS exam, as the role will significantly enhance your communication skills.
Perks and Benefits:
- Incentives and Commissions: Boost your earnings with attractive incentive programs.
- Skill Enhancement Programs: Regular seminars and training sessions to enhance your knowledge and performance.
- Career Advancement: Clear paths for growth and development within the company.
- Supportive Environment: Join a team that values and supports your efforts and contributions.
Requirements:
- Experience: Prior experience in customer service or sales is preferred.
- Schedule Flexibility: Ability to work various shifts as required.
- Goal-Oriented: Proven ability to consistently meet targets and deadlines.
How to Apply:
- Introduction Recording: Record a minimum 30-second introduction in English showcasing your communication skills.
- Resume/CV Submission: Attach your resume/CV.
-
Submission Link: Use the provided link to submit your introduction recording and resume
Note:
- Only shortlisted candidates will be contacted. Advance your career while earning attractive commissions and improving your skills!
About Company
Lightica Technology is a Lazimpat based company.
We provide complete telemarketing service both inbound and outbound. We also offer data entry and data processing services, back-office outsourcing, and business process outsourcing services.