Outbound Sales Specialist

  • No. of Openings 5
  • Industry Business Process Outsourcing (BPO)
  • Category BPO/Call Center
  • Location Lazimpat, RB Tower, 6th Floor, Kathmandu, Kathmandu District
  • Job Level Junior Level
  • Salary Nrs. (20,000.00) Monthly
  • Education Level Intermediate (+2)
  • Desired Candidate Both(Female, Male)
  • Experience 6 months
  • Expiry date Jan 19, 2038 (4649 days left)
  • Vehicle License Preferred
  • Two/Four Wheeler Require Two-wheeler
  • Skills Sales, Communication skills, Interpersonal, Time Management, Negotiation
Job Description
  • Client Engagement Excellence: Initiate contact with Australian clients to showcase and champion government-subsidized products effectively.
  • Efficient Call Management: Skillfully manage a high volume of outbound calls.
  • Clear and Professional Communication: Adhere to standardized scripts to maintain clarity and professionalism in all customer interactions.
  • Comprehensive Customer Support: Proactively identify customer needs, conduct thorough research, and provide tailored solutions and alternatives with precision.
  • Opportunity Identification: Spot and capitalize on opportunities to recommend supplementary products, enhancing customer value and satisfaction.
  • Strengthened Relationships: Foster enduring relationships by consistently delivering exceptional service and personalized attention.
  • Meticulous Record-Keeping: Maintain accurate and organized documentation of all customer interactions within the call center database.
  • Continuous Development: Commit to ongoing education and training to enhance knowledge base and optimize performance continually.
  • Goal Attainment: Strive to achieve and exceed both individual and team performance targets, ensuring consistent success.
Job Specification
  1. Language Proficiency: Must be fluent in English, demonstrating excellent verbal and written communication skills.
  2. Transportation: Reliable personal transportation to commute to and from work.
  3. Schedule Flexibility: Comfortable with the specified working hours and days.

Why Join Us?

  1. Working Days: Enjoy a structured schedule with 6 working days per week (Monday to Saturday).
  2. Working Hours:
    1. Monday to Friday: 06:00 AM - 02:00 PM NST, including a 45-minute break (non-negotiable).
    2. Saturday: 06:00 AM - 12:00 PM NST, including a 30-minute break (non-negotiable).
  3. Empowerment and Inclusion: We highly encourage female candidates to apply, supporting diversity and inclusion in our workplace.
  4. Skill Development: A great opportunity for those preparing for the IELTS exam, as the role will significantly enhance your communication skills.

Perks and Benefits:

  1. Incentives and Commissions: Boost your earnings with attractive incentive programs.
  2. Skill Enhancement Programs: Regular seminars and training sessions to enhance your knowledge and performance.
  3. Career Advancement: Clear paths for growth and development within the company.
  4. Supportive Environment: Join a team that values and supports your efforts and contributions.

Requirements:

  1. Experience: Prior experience in customer service or sales is preferred.
  2. Schedule Flexibility: Ability to work various shifts as required.
  3. Goal-Oriented: Proven ability to consistently meet targets and deadlines.

How to Apply:

  1. Introduction Recording: Record a minimum 30-second introduction in English showcasing your communication skills.
  2. Resume/CV Submission: Attach your resume/CV.
  3. Submission Link: Use the provided link to submit your introduction recording and resume 

Note:

  • Only shortlisted candidates will be contacted. Advance your career while earning attractive commissions and improving your skills!