Service Advisor-Mechanical
- No. of Openings 1
- Industry Automobile
- Category Adviser/Counseling
- Location Bhaktapur
- Job Level Mid Level
- Salary Nrs. 30K-40K Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Jan 19, 2038 (4649 days left)
- Vehicle License Preferred
- Two/Four Wheeler Require Two-wheeler
- Skills Communication skills
Job Description
- Act as the primary point of contact for customers requiring mechanical service or repairs.
- Assess customer needs and determine the scope of mechanical services required.
- Provide accurate cost estimates and timelines for service or repair work.
- Coordinate with service technicians and ensure timely completion of work.
- Communicate service updates and recommendations to customers clearly and professionally.
- Address customer inquiries and concerns regarding service processes and vehicle maintenance.
- Upsell additional services or products based on customer needs and vehicle condition.
- Maintain detailed records of service appointments, customer interactions, and vehicle histories.
- Ensure compliance with safety protocols, quality standards, and company policies.
Job Specification
- Bachelor's degree in Mechanical Engineering or Diploma in Mechanical Engineering.
- 2-3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive or mechanical industry.
- Excellent communication and interpersonal skills.
- Customer-focused with a service-oriented mindset.
- Ability to multitask and work effectively in a fast-paced environment.
- Proficiency in computer applications and software related to service management.
- Willingness to learn and stay updated on automotive industry trends and technologies.
About Company
G. Motors is authorized Importer and Distributor of Skywell EV in Nepal. Company has own 9 showrooms and 2 service centers. Served 4,000 plus custo...
G. Motors is authorized Importer and Distributor of Skywell EV in Nepal. Company has own 9 showrooms and 2 service centers. Served 4,000 plus customers. Professional Team Management with the vision of creating a premium workplace environment.